FREE SHIPPING within Australia for all orders over $100. A flat shipping rate of $10 per order throughout Australia applies for any orders less than $100.
We aim to deliver all online orders within 7 business days, however, please note that deliveries to WA, NT and Tas may take longer.
Once your order has been dispatched you will receive an email notification with your consignment number and a link to the website where you can track your order. If you haven't received this, please check your email spam folder and add firstname.lastname@example.org to your contacts list.
Once we have dispatched your item, any further issues or requests relating to the delivery should be directed to Australia Post. Information and contact details can be found here.
Australia Post will endeavour to fulfill special delivery instructions. In the event they cannot and no one is home to accept the goods, a card will be left detailing next steps of collection/redelivery.
To ensure you receive your parcel on time we recommend you select a delivery address where someone will be available to receive it from 9am to 5pm.
If delivering to a business address please include the business name.
If you have any questions regarding your delivery please email email@example.com.